Data Protection Policy

TKPK Ketinggian Privacy Policy
Your Data, Our Responsibility

Updated: January 2026 Bangla Version ~8 min read SSL Secured

TKPK Ketinggian believes your personal data belongs to you. This Privacy Policy clearly explains what information we collect, why we collect it, and how we keep it safe. No hidden agendas.

Core Pillars of Security
🔐
256-bit SSL Encryption
Bank-Level Security
🚫
Your Data Is Never Sold
Never Shared with Third Parties
👁️
Full Transparency
You Know What's Happening
Your Control
Delete Your Data at Any Time

6 Core Principles of Privacy Protection

The legal basis on which TKPK Ketinggian processes your data

Minimal Data Collection

TKPK Ketinggian only collects information that is strictly necessary to deliver our services. We never ask for data we don't need.

Maximum Encryption

All your data is protected with 256-bit SSL encryption. There is no risk during data transfer.

Never Sold to Third Parties

TKPK Ketinggian never sells your personal data to advertisers or third-party companies.

Your Control

You can view, correct, or delete your data at any time. The choice is yours.

Cookie Transparency

TKPK Ketinggian is transparent about which cookies it uses and why. You have the option to disable non-essential cookies.

Deleted at a Scheduled Time

Once your data is no longer needed, TKPK Ketinggian deletes it securely within a defined timeframe — it is never stored indefinitely.

01

Introduction & Applicability

Welcome to TKPK Ketinggian's Privacy Policy. We understand that sharing personal information online raises a lot of questions — where does it go, who can see it, is it safe? This Privacy Policy is TKPK Ketinggian's way of answering all of those questions.

This policy applies to TKPK Ketinggian's website, mobile application, and all other digital services. It takes effect whenever you register, log in, or use any service on TKPK Ketinggian.

In plain terms: We only collect information that is strictly necessary to provide you with a quality experience — nothing more.

This Privacy Policy of TKPK Ketinggian Terms & Conditionsshould be read in conjunction with. In case of any conflict, TKPK Ketinggian's interpretation shall prevail.


02

What Data Is Collected?

TKPK Ketinggian collects data in two main ways — directly from you and automatically during your use of the service.

Data Provided Directly by You:

  • At registration: full name, date of birth, mobile number, and email address.
  • During identity verification (KYC): national ID or passport number.
  • At payment: your mobile banking number (Mobile Pay/Nagad/Rocket).
  • When contacting support: details of your messages and complaints.

Automatically Collected Information:

  • IP Address – For location verification and fraud prevention.
  • Device Information – Operating system and browser type.
  • Gaming Activity – Which games you played and for how long.
  • Transaction History – Records of deposits and withdrawals.
  • Cookies & Local Storage – preferences and session data.
Data TypePurpose of CollectionMandatory?
Name & ContactAccount Creation & CommunicationYes
Date of BirthAge Verification (18+)Yes
Payment InformationTransaction ProcessingYes
Gaming HistoryService ImprovementAutomatic
Marketing PreferencesRelevant OffersOptional

03

How Is Your Data Used?

TKPK Ketinggian uses your information only for specific, legitimate purposes. Any irrelevant or unauthorized use is strictly against our policy.

  • To create, manage, and verify your account.
  • To process deposit, withdrawal, and bonus transactions.
  • To provide customer support and resolve issues.
  • To prevent fraud, money laundering, and illegal activities.
  • To recommend games and offers tailored to your preferences.
  • To improve platform security and performance.
  • To comply with legal obligations.

04

Data Sharing Policy

TKPK Ketinggian does not sell your personal data. However, limited information may be shared with trusted partners in specific circumstances:

  • Payment Providers: Information required to process transactions via Mobile Pay, Nagad, or Rocket. This data is shared under strict confidentiality agreements.
  • Game Provider: TKPK Ketinggian's partner game providers only receive the data necessary to operate their games.
  • Security Services: Specialist service providers for fraud detection and cybersecurity may access limited data.
  • Legal Authorities: In response to a court order or valid legal request, relevant information may be disclosed to the appropriate authorities.

Important: All third parties working with TKPK Ketinggian are contractually required to uphold the same privacy standards.


05

Cookies & Tracking Technologies

TKPK Ketinggian's website and app use cookies and similar technologies to keep your experience running smoothly.

  • Essential Cookies: To maintain your login session and ensure security. These cannot be disabled.
  • Functional Cookies: To remember your language preferences and game settings.
  • Analytics Cookies: To understand which features are used most — fully anonymised data.
  • Marketing Cookies: To show you relevant offers. You can turn this off whenever you like.

You can manage cookies at any time through your browser settings. However, disabling essential cookies may prevent the platform from functioning properly.


06

Data Protection Methods

TKPK Ketinggian uses world-class technology to protect your data. Below are our key security measures:

AES-256 Encryption

Maximum Protection for Stored Data

Secure Data Centers

24/7 Monitoring & Access Control

Two-Factor Authentication

An Extra Layer of Account Security

Real-Time Fraud Detection

Instant Detection of Suspicious Activity

Regular Security Audits

Verified by Independent Third Parties

Automatic Backup

Zero Risk of Data Loss

Keep in mind – the internet is never completely risk-free. While TKPK Ketinggian ensures the highest level of security, keeping your own password safe is equally important.


07

Your Rights

As a member of TKPK Ketinggian, you have several important rights over your own data:

Right to Access Your Data

You can request to know what data TKPK Ketinggian holds about you at any time.

Right to Rectification

You can request corrections to any inaccurate or outdated information.

Right to Erasure

You can request that your data be deleted after your account is closed.

Right to Restrict Processing

You can request that we stop using your data for specific purposes.

Data Portability

You can request a copy of your data to download at any time.

Right to Opt Out of Marketing

You can opt out of promotional messages at any time.

To exercise any of these rights, contact TKPK Ketinggian's support team. We typically respond within 30 business days.


08

Child Protection

TKPK Ketinggian's services are intended for users aged 18 and above. We do not knowingly collect information from minors.

TKPK Ketinggian uses date of birth verification and a KYC process for age verification. Any irregularities detected will result in immediate account suspension.


09

How long is your data retained?

TKPK Ketinggian does not retain data longer than necessary. Retention periods depend on the type of data:

  • Active account data: retained for as long as your account remains active.
  • Transaction records: retained for up to 5 years as required by law.
  • Support communications: retained for 1 year after the issue is resolved.
  • After account closure: personal data is deleted within 90 days.
  • KYC documents: as required by regulatory guidelines.

Good to Know: Due to legal obligations, some data may not be deletable before its scheduled retention period. In such cases, TKPK Ketinggian will inform you clearly.


10

Changes to the Privacy Policy

TKPK Ketinggian may update this Privacy Policy as needed. Changes may occur due to service improvements, new regulations, or technological developments.

  • You will be notified of any major changes via email or in-app notification.
  • The date of any changes is noted at the top of the page.
  • Continued use of TKPK Ketinggian after any changes takes effect will be considered acceptance of the updated policy.
  • If you do not agree to the updated policy, you may request to close your account.

11

Contact & Complaints

For any privacy-related questions, requests, or complaints, please reach out to TKPK Ketinggian. We take every message seriously.

Our Commitment: TKPK Ketinggian responds to all privacy-related requests within 30 business days. Protecting your data is our top priority.

Safe & Transparent

Your Data Is Always Safe at TKPK Ketinggian

Play with confidence. Register now and enjoy Bangladesh's most secure gaming platform.

Your Data Is Secure Mobile Pay/Nagad 24/7 Support
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